Delaware County, Indiana

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Delaware County, Ind. Sheriffs Office selects New World Systems public safety software solutions

The Delaware County, Ind. Sheriff's Office and the DCECC-911 are working to greatly improve emergency response and public safety with new software and technology from an industry leader. The County has signed a contract to license New World Systems' Aegis/MSP Public Safety Solution on the Microsoft platform to replace an out dated system that is no longer supported. The new solutions will provide integrated mapping capabilities, field-based reporting for officers, and fast, easy access to information. New World's company stability and long term commitment to public sector software will also ensure service and support the County can rely on well into the future.
"We wanted to select a vendor that had been in business for many years, had proven applications and a superior reputation for support," said Tim Hutson, Chief of Emergency Services for Delaware County. "New World has been in the business for nearly three decades and serves large cities and counties across the country, many of them right here in the State of Indiana. Their solid reputation was a deciding factor in our decision to select the Company."
New World Systems will provide the Delaware County Sheriff's Office and DCECC-911 with Aegis/MSP Computer Aided Dispatch (CAD), multi-jurisdictional Records Management System (RMS), Mobile and Field-Based Reporting and Corrections software developed in-house using proven Microsoft technology, industry-standard Windows Server and SQL Server. The completely integrated system will offer the county agencies fast and easy access to mission critical information throughout all applications and provide time saving work flow and electronic approvals.
The County will also benefit from completely integrated mapping capabilities in New World's CAD software. Instead of looking at a separate mapping application, the County dispatchers will have access to a feature-rich map within New World's software saving them time while dispatching aid to an emergency. New World will also provide the County with Automatic Vehicle Location (AVL), allowing dispatchers and first responders to view units that are closest to an emergency, and helping to improve response times.
According to County officials, another benefit of New World's software will be the ability to complete and submit reports from the field.
"Providing our officers with the ability to complete and submit reports from their vehicles will save time and keep them out on the road and visible in the community," said Hutson.
New World's solutions will help the Delaware County Sheriff's Office protect and serve a population of more than 118,000 residents. The County joins a growing number of public safety agencies in the State of Indiana that rely on New World's solutions and support. They are looking forward to a long partnership with the Company and benefiting from working with other New World customers in their State.
New World Systems, a public sector software company in Troy, Michigan, has provided software solutions for public safety and public administration organizations since 1981.The Company designs, develops, markets, supports and implements the fully integrated Logos Public Administration Suite for local governments and the Aegis Public Safety Suite for Law Enforcement, Fire and EMS. New World Systems has more than 750 customers comprised of more than 1,500 public sector agencies across the United States.
New World Systems is a Microsoft Gold Certified Partner