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Delaware County, Indiana
Discover Delaware County - an east central Indiana community of opportunity
The Delaware County, Ind. Sheriff's Office and the
DCECC-911 are working to greatly improve emergency response and public
safety with new software and technology from an industry leader. The
County has signed a contract to license New World Systems' Aegis/MSP® Public Safety Solution on the Microsoft® platform
to replace an out dated system that is no longer supported. The new
solutions will provide integrated mapping capabilities, field-based
reporting for officers, and fast, easy access to information. New
World's company stability and long term commitment to public sector
software will also ensure service and support the County can rely on
well into the future.
"We wanted to select a vendor that had been in
business for many years, had proven applications and a superior
reputation for support," said Tim Hutson, Chief of Emergency Services
for Delaware County. "New World has been in the business for nearly
three decades and serves large cities and counties across the country,
many of them right here in the State of Indiana. Their solid reputation
was a deciding factor in our decision to select the Company."
New World Systems will provide the Delaware County
Sheriff's Office and DCECC-911 with Aegis/MSP Computer Aided Dispatch
(CAD), multi-jurisdictional Records Management System (RMS), Mobile and
Field-Based Reporting and Corrections software developed in-house using
proven Microsoft® technology, industry-standard Windows® Server and SQL®
Server. The completely integrated system will offer the county agencies
fast and easy access to mission critical information throughout all
applications and provide time saving work flow and electronic approvals.
The County will also benefit from completely
integrated mapping capabilities in New World's CAD software. Instead of
looking at a separate mapping application, the County dispatchers will
have access to a feature-rich map within New World's software saving
them time while dispatching aid to an emergency. New World will also
provide the County with Automatic Vehicle Location (AVL), allowing
dispatchers and first responders to view units that are closest to an
emergency, and helping to improve response times.
According to County officials, another benefit of
New World's software will be the ability to complete and submit reports
from the field.
"Providing our officers with the ability to
complete and submit reports from their vehicles will save time and keep
them out on the road and visible in the community," said Hutson.
New World's solutions will help the Delaware County
Sheriff's Office protect and serve a population of more than 118,000
residents. The County joins a growing number of public safety agencies
in the State of Indiana that rely on New World's solutions and support.
They are looking forward to a long partnership with the Company and
benefiting from working with other New World customers in their State.
New World Systems, a public
sector software company in Troy, Michigan, has provided software
solutions for public safety and public administration organizations
since 1981.The Company designs, develops, markets, supports and
implements the fully integrated Logos® Public Administration Suite for local governments and the Aegis® Public
Safety Suite for Law Enforcement, Fire and EMS. New World Systems has
more than 750 customers comprised of more than 1,500 public sector
agencies across the United States.
New World Systems is a Microsoft® Gold Certified Partner
